Don't you have anything better to do?

Friday, August 18, 2006

Icemaker Emergency

I wonder how tense and wound up you have to be for you to literally lose your mind when the mini-icemaker in your office breaks.... I had an executive call in today because she needed to change a support ticket on her icemaker to emergency priority. When I told her that I handled technology issues and not maintenance (and gave her the correct contact info) she picked up a tone of voice that is usually reserved for notifying someone that their hair is on fire.
Actual quote-- "But... this IS a priority! There are 14 people here with nothing to pour our beverages over!!!!"
After I recovered from my laughing fit I couldn't help but dread the day something actually mission-critical breaks in her office, because karma dictates that I will get that call too...

Tuesday, August 15, 2006